Training

In an effort to maintain our stature as a quality service provider known for safety, reliability, comfort and punctuality, each of our drivers goes through a rigorous training program including sensitivity training. Our unique Sensitivity Awareness Programs offer:

Function

  • Human Factor Training
  • Sensitization/Empathy Training
  • Demographics - Age and Gender
  • Customer Care & Assistive Methods
  • Driving Tips and Etiquette
  • Knowledge of Equipment and Assistive devices
  • Policies and Procedures

Methodology

  • Training Manual
  • Direct Instructions by Specialists
  • Group Discussions
  • Case Studies - Hands on Exercises

Benefits

  • Grasp of general concepts
  • Social and Cultural Awareness
  • Efficiency and quick responses